My life in a hotel room: Ireland’s hidden homeless crisis

By | January 1, 2020

Laura, do you know where the bag
with the antibiotics is? Oh, here. That’s one antibiotic. Don’t know where the room key is. Nuala and her daughter Laura are homeless. For the last two weeks, this hotel room has been their home. I can never find this. There is no normality. It’s the not knowing, the uncertainty, the insecurity, despair. What is going to become of you. Then failure. Inadequate parent. And it just spirals out of control. Getting up in the morning, getting ready, that in itself you have to deem
as an achievement and sort of say,
‘OK, well, you’ve done it today.’ More than 9.700 people across Ireland
are living like this, in emergency accommodation. Now my daughter goes to college, I make a point of getting up
and dropping her in because I would hate to think what I would become if I didn’t have that focus. Right, see you at two-ish. Love you lots, take care. Nuala’s landlord was forced to sell
by his creditors, an increasingly common situation in Ireland
following the financial crisis. She was told with only three months’ notice
to find a new place to live. OK, the U Store is here on the left, that’s where all our belongings are stored until we finally get somewhere
to call home. In reality, it slaps you in the face. This was our life, this was our home. And now we have neither. This one here. There’s something in the letterbox. Yep. And there’s no one in it …
we could have been still there. Oh my God. There’s an envelope in there, I hope it’s not
Laura’s bank account stuff. How long were you living here? Nine and a half years. Strange that I can’t go in. I was sort of half expecting to see blinds down,
for sale sign up. But no, it’s lying empty. You know, gosh. Are you angry? No, you do get past that stage. You just become, I suppose, numb. And just go … what could have been, what might have been. You know, there was no need for me
to be out so soon. So I don’t know what the delay is
in putting it up for sale, but I’m not angry. When they first registered as homeless
six weeks ago, the council placed Nuala and Laura
in various hostels on a night by night basis. Here we go. Thank you for calling Dublin city council’s self-accommodation line for hotel bookings. Please hold. Thank you. Their hotel placement is more secure, but Nuala has to call every two weeks, to reapply for their room. Your current position in the queue is seven. Seven? Your current position in the queue is seven. Could be on seven for 20 minutes! Hello. Yeah, that booking has been confirmed there for you, OK? Happy days, thank you so much. No problem. Have a good day, bye. Done, two weeks. Yeah, thumbs up! I’d rather have a home! There is a chronic shortage of social housing in Ireland. Governments just haven’t been building
council houses. As an alternative, authorities offer a housing assisted payment
scheme called HAP, under which councils pay rent
to private landlords. Nuala qualifies for HAP but under the terms of the scheme, it’s her responsibility to find a home to rent on the open market. And in Ireland today, those are few and far between. Every day she goes to the library to search for properties and apply for viewings. It’s a nightmare. It’s an absolute nightmare. All you want is just
that one person to say, ‘I’m going to give these two girls a chance.’ Would you have a computer free? Just over there, number C4. C4. Great, thank you so much. She sends out at least five applications a day. But in five months, she’s had no luck. Rental properties are so in demand that few even make it to a public viewing. Your confidence takes a battering
every single time. And there’s only so many times you can be knocked down and you can’t get back up. But if you don’t apply,
you won’t know. Roger Berkeley has been an estate agent in Dublin
for 40 years. I have never seen it this chronic for tenants in how difficult it is to find a home. I’ve never seen it as it is now. Even though the rents have gone up,
they’re sky rocketing, rents that would have been
€1,200 a month five years ago, they’re now over €2,000 a month. What would you say are the causes
of this current crisis? Lack of supply of houses or properties
or apartments for the increasing number of tenants
that are coming to the market. We’re coming up to a house in Palmerstown
that we recently let. So this house here, was this like a exemplary case of how the rental market works at the moment? Homeless HAP? Yeah, and that was a house
that went for €2,000 a month. This is the one thing about homeless HAP, you can have last year’s professionals are this year’s homeless HAP sometimes. It’s like putting a Band-Aid on an open wound, it’s shovelling money at a problem,
it’s not solving the problem. The problem is going to be solved by more housing being available
for tenants, I think. A succession of Irish governments has relied on private developers to construct the country’s social housing, but the private sector has failed to deliver. Are you on a waiting list for a council house? I am. I’ve been on it now I would say seven years and I’m listed in around the 600 mark. So possibly another six or more years. Nuala is one of more than 70,000 people
on a waiting list for a council house. But despite the huge demand, this current government has built fewer than 500 homes since it was elected in 2016. When this government formed in May 2016,
priority number one was to deal with the housing situation at that time. We recognise that you can’t fix the housing
supply issue overnight, so we put together a five-year plan, which we launched in August 2016. But according to that plan that’s 85%
of the total of new social housing is actually going provided by the private sector
until 2021. Our commitment to that plan is that with a 6bn spend of taxpayers’ money, is to deliver 50,000
new social houses. Do you agree that the solution
to the housing crisis is for the government and the local authorities to be building more housing? Absolutely and that’s exactly what we’re doing. You’ve got 1,300 families in Dublin alone currently in emergency accommodation which means moving from hotel room from night to night or week to week. So we’re trying to make sure that those people
spend a very short time in that emergency accommodation, then move on to a more permanent house
and that can be a rented house or a purpose-built house,
but what they want is a house. Literally every week we have a
housing discussion, housing meeting, to make sure we stick to our plans of investing taxpayers’ money in new social houses
and that’s what we’re doing. Built by the government and not by developers? Built by the government, yes. There’s a combination of ways of
building houses. This department doesn’t physically go out
and put the blocks together. Naturally you pay builders to do that. But it’s state money building state houses
that the state will own. While Ireland waits for these promised houses
to be built, there’s little option for the almost 10,000 people squeezed out of the private rental market
and into hotels and hostels, but to wait and hope. How are you feeling? Are you able to sleep? I’m on medication, antidepressants
and anti-anxiety. Without those, I wouldn’t have that baseline of normality. And really, it’s not healthy
to be living in this environment. And it certainly isn’t healthy for your child
to witness a parent who’s supposed to keep her
safe and secure, is now lacking in self-confidence
and motivation. Oh my God. There’s always that knot in your stomach. That never leaves you. You know, the people in reception know
you’re homeless. And you’re wondering how they perceive you. Go on, go for a paddle Babs! Ew, Mammy touched me, Mammy cooties! You do feel that bit of stigma
that is attached with that word ‘homeless’. You automatically assume a rough sleeper, a down and out, someone who may be addicted to drugs
or alcohol or gambling. You don’t expect it to be just normal people. Okie dokie, Babs. You alright? It’ll be fine, don’t get upset. We’ll be grand. The homeless charity Focus Ireland
has been helping Nuala and Laura since they were first made homeless. They’ve put them on a shortlist of families to be considered for a flat which is being offered exclusively to HAP tenants. This is the problem I had last week
trying to bloody locate it. This is the second time the charity has put them forward for a flat in this block, they missed out on the last one. So do we have to park over here?
Oh, is he looking for it? Oh God, could be. That’s, he was here last week with her! So we’re all early. We’re not good enough, obviously. Come on Babs, let’s boogie baby. Here we go again. Looks nice. It’s a bigger block. Like you’re afraid to get your hopes up but I suppose we have to have some sort of hope. So fingers crossed. Can I get back in the car? ‘Can I get back in the car!’ I’m cold! Get back in the car. There you go. Thank you. Just somewhere to call home, somewhere you can cook and wash. Yeah, hopefully. Hopefully.

100 thoughts on “My life in a hotel room: Ireland’s hidden homeless crisis

  1. george maguire Post author

    corruption at its finest welcome to Ireland

  2. ForeverFeel1ng Post author

    Reading comments from all these butt hurt Americans complaining about how good she has it because she's not destitute on the street and her daughter is receiving an education is horrifying.
    In Europe we are civilised, we live in a shared society and believe everyone has a right to support when they fall on hard times. Sorry we don't benchmark ourselves off the social basket case that is the USA

  3. No one in particular Post author

    I'VE BEEN TO THAT HOTEL!! Very cool.

    Edit: ok it's actually pretty tragic. Sorry.

  4. susanht67 Post author

    If they were in America, they're be sleeping in a bush. Very sad but thankfully she's safe.

  5. Ags Realistic Post author

    To me she looks fit for work, why is she relying on the government help then?

  6. Fatima Clasirenas Post author

    rich becomes richer. poorer becomes poorer. middle-class trying to hang on, lest they slip and will move to the poor class. life is tough for middle class and poor people.

  7. ryukoros Post author

    I was in Ireland for 3 months traveling from Dublin to Galway and other small towns, and I travel on foot, drive and the bus from Feb 2018 . And I seen plenty of empty houses or looks like empty accommodation due to the lack of maintenance. So this video makes no sense to me unless landlords picky or trying to convert them into inn/hotel/holiday homes. Were they just looking around Dublin only or they are fine with elsewhere or were they bound due to their jobs? Why not stay for awhile with family? Surely there is no shame in that since it was out of their control and not like they were unwilling to pay.

  8. Deletea Hoffensteader Post author

    All the third worlders are getting council houses.

  9. James James Post author

    OMG, where were the Real Homeless people? doorways and alleyways and parks.

  10. Susan Neely Post author

    Um….I don't have a car??? Why do homeless people need a car?

  11. meylania25 Post author

    Kick out fake refugees and fortune seekers and your country wil be as it was before their arrival!! act now or europe wil become a third world country before 2050 One out of four four wil live in a slum!. thanks to our leftish goveenmnts

  12. burants Post author

    Too busy housing immigrants to bother with their own people….more Christian genocide me thinks

  13. JScot92 Post author

    You can tell the mum is putting on a brave face for the sake of her daughter. Must be hard to be in such a situation with anxiety and depression. Her daughter is lucky to have such a fine mother.

  14. Russel Mohan Post author

    I can tell you all of this is TRUE. I have been homeless for the past 5 yrs, living in a rented Hostel room because I don't earn enough to get my own studio flat even though I earn just under 3'000 Swiss francs a month working part time. Sad but true.

  15. TheMabes69 Post author

    It's like we're back living in some Dickensonian Age. Why don't we all revolt against the 1%? Why is this tolerated????

  16. Mini R. Post author

    In Canada you don't get emergency hotel rooms. That service does not exists. People will think its easier to find, maybe is, but compared to the revenue, its hard to pay your rent sometimes.

  17. LilZebra Post author

    The answer lies not in building more public housing where poverty and crime is concentrated.

    The answer lies in building more affordable housing that people of lower incomes can afford.

  18. that one this one Post author

    so why is there a plan to bring in a million third world immigrants in action?

  19. nwo erad Post author

    Like the UK,I see Irish family's been put true hell in order to get a room over there heads.I see new house been built and giving to foreigners just fresh in,with new cars in the garden.what a fucked up system.

  20. Aidan Flynn Post author

    This is a classic case of cause a problem and make believe your solving it by putting them in Hotels, must be more expensive than building.

  21. Claudia Marie Bermudez Post author

    In the US the homeless rarely get housed in hotels

  22. Serena Rios Post author

    Stop the immigrants from 3rd world countries, coming in!

  23. Billijo Maynard Post author

    They are also blessed to live in Ireland, if they lived in England, Wales or Scotland they would not even get put into a hostel or a hotel because they would not tick the councils boxes for help

  24. Adri C Post author

    I lived in Mexico as a kid 10 years ago but there just about everyone owned their home and the only people who rented where pretty much just passing by when I moved to the US I found it a bit odd how common it was for people to rent. I own a home now but because it was inherited. It’s almost unbearable how in California every is renting and often times end up in the exact same situation as this.

  25. Kendra Rose Post author

    There are people out there living in cemetaries or rubbish dumps. Count their blessings they have a hotel room and are safe

  26. dddsb Post author

    As usual, the reporter here ignores the actual driver of this global crisis: overpopulation and people’s inability to cope with out-of-control breeding.

  27. DMT elf Ireland Post author

    The same time this video was made – there was evidence showing only 8% of total properties(Google evidence)* on the whole island are within the house assistance payments limits. There's also many homeless who get discriminated by letting agents as the all struggle to look good at the viewing of the properties. The saddest thing about this is there is nothing being done resulting in no future for families. Best of luck to anyone involved like myself

  28. Chancelor Collins Post author

    Stop letting the Chinese buy up all of our places

  29. Christigoth Post author

    what do these countries have in common? uk, usa, australia, new zealnd etc… with all these homeless.
    1) illegal immigrants or too many migrants. , receiving benefits and taking housing units.
    2) foreign and domestic INVESTORS buying up rentals and raising rents too high.
    3) cuts to services and housing from government.
    4) failure of families in modern generations, to take care of thier own.
    5) less charitable mentality of society , less helpful community of neighbors.
    6) less christianity in society, with all its love thy neighbor and good deeds.

  30. irish inNY Post author

    How many migrants from Africa or the ME were taken into Ireland in the past 10 years? Leftists want to save the world while their own people are worried about the end of the month

  31. James Wayne Post author

    Are there very few protections for renters in Ireland?

  32. Rear Window Post author

    Migrants are hard working and willing to seek employment. Many of the Ethnically Irish homeless are unwilling to search for employment.

  33. Elaine Stewart Post author

    So what the hey is Ireland doing giving financial assistance and housing to illegal immigrants for??????????

  34. Paddy C Post author

    Well good to know our governments thinking ahead to solve it open borders while UK closes theirs, I doubt somehow that's gona help us and with Leo inviting the world in instead of shuting up awile and try find solutions with a child going homeless every 3.5 hours as stated recently on the late late show there's no way it'll get better we'd be foolish to think that now it's like a boat overloading and those climbing on needing help end up sinking aswel it's not being treated as a crisis

  35. TRUTH.IS.HELLA. BITTER Post author

    I lived in a shitty Motel for 4 Months with a 5 year old daughter and I didn't even have a Car. She said that she recieved a 3 Months Notice to leave the Property. WOW… I have been through Alot WORSE. I thought I would actually be able to SYMPATHISE with her. She would NEVER Be able to SURVIVE in America. Everthing is FINE now. I just think this Documentary is a JOKE.

  36. Fed up With Lies Post author

    A hotel room, a car, latest of phones, (with account) and daughter in college. Hardly down and out.
    The developers call the shots in Ireland. Shame!

  37. Shopaholic undisputed heavy weight champion Post author

    They got put forward for a nice flat , where I live you get put forward for a place in the worse parts of town where drugs are rife and criminal activity is the norm ! They are classed as hard to let homes , basically the council know people are so desperate and will take them ! It also gets the shitty old stock off their books !!

  38. joel ferguson Post author

    Well she is not truly homeless, as she has a roof over her head.

  39. joel ferguson Post author

    Ya trust the government because they are always there to help. The Muslims anyway.

  40. Thomas W Post author

    "with only three months notice" come on, they are holding out fir a council house / flat. Why not just be honest about it.

  41. Sean Cotter Post author

    I feel very sorry for them. At least they found somewhere. As an Irish citizen I have watched on as this crisis deepened. I’m fortunate to have been able to buy with my husband in the past year, but I see the majority of our friends of a similar age try and cope with ever increasing rents. They, like a lot of citizens in their 20s and early 30s have little hope of ever being able to save a deposit and get a mortgage. Hard working people unable to find somewhere to call their own, to call home. It’s a ticking time bomb and the government seem unable, or worse, unwilling, to address it.

  42. Rico Williams Post author

    At least these people get to stay in hotels. In the US if you're homeless you either sleep on the street, in your car, or on a one inch thick mat on the ground in a mass shelter.

  43. this worlds on fire Post author

    All by design by nun irish to kill off the irish

  44. Sinead keogan Post author

    Fair enough, everyone knows there's a housing shortage in Dublin, along with other issues, and even people working hard find it very difficult to rent or but now in 2019, But why do some people think they are entitled to a free 'council' house??

  45. Mister 262 Post author

    This can be solved by flooding your country with loads of non white hostile invaders…

  46. ZAKARIA SENATOUR Post author

    I’m British and i lived in Ireland for 2 years and something I noticed was that property in the Uk is much
    Worse and although Ireland has a homeless crisis it isn’t as bad as the situations across the uk
    I’m proud to be British but I feel if I was Irish I would be even prouder because it’s a better country than the uk🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇬🇧

  47. Jones senoJ Post author

    Mass immigration brought over to fill low paid jobs…they share 6-8 per house ! This should have never happened! I dont blame them! I blame the government for letting in cheap modern day slave labour! this is a rich verse poor world wide problem…. saw it happening 15yrs ago whilst doing landlord certs for gas board! 4 immigrants sleeping in front room! Neighbours complained about noise waste etc… yet councils ignored ! Councils encouraged this ! Now they are able to claim citizenship! they are now the new voters with passports etc….. this has been going on since Victorian times !! They hate us ! Never forgot that !…. sadly when honest people make it….they forget where they came from….its a sad world I've brought my family into….

  48. EACHWAY THIEF Post author

    I feel sorry for their plight.
    However, they are better off than a lot of people paying a mortgage.
    There is a terrible attitude in Ireland where people feel entitled to everything for nothing without making any contribution.

  49. Geraldine Geraldine Post author

    Get rid of all the immigrants. There would be plenty of houses then.

  50. Namey Name Post author

    I am a russian citizen living in volgograd. I now am at a cituation in which i can not get employed because i am at forceful medication. I broke the law. I did not get charged but recieved a medication for couple years instead. I have no money to pay for flat me and my mom live at. So i kind of feel a common tragedy with this family of two. I now have to go get hospitalised in psychiatric clinique for 5 months in order to obtain a mental disability pension. My doc says i have a chance. We'll see how it would play out.

  51. JR Murphy Post author

    Must have chosen this halfwit because she isn't angry. Must be only person in Ireland who isn't. Obviously the housing crisis neoliberals have caused has reignited the violence. Journalists are maggots at guardian ewwwwww

    Same thing happening in NZ while Jacinda Ardern lies & lies & lies

  52. Mark Gable Post author

    What's the "elephant in the room" here ?

  53. TRIPLE G Post author

    Well, what do you expect with massive immigration?

    The solution will build more housing.

    The country will be pushed further back.

    More people, and less space until eventually, your culture and people are gone.

    Globalist population replacement in progress. Short term financial gains will affect all of us…

  54. MAVEM Cal Post author

    This is happening in Hawaii as well, every day i see homeless tents on the beach or in Waikiki all because of high rents, lack of jobs and shitty drug programs. Heck, nearly been homeless myself growing up a few times, so i feel for these two girls but in the end i am glad that they are safe.

  55. Alex Whitton Post author

    I'm glad they found a home to live in.

  56. Mia DoubleZeroSeven Post author

    An ocean front hotel room? It could be waaaay worse. Always have gratitude for what you have. You are indoors, have food to eat, transportation & clothes to wear.

  57. links2films Post author

    In Portugal a 2 bedroom flat that used to be rented to a Portuguese family for €400 it is now rented for 1200 to 3 Brazilian families in low incomes to provide the enterprises with a never ending inflow of cheap labour.

  58. michael morrison Post author

    and yet they keep importing millions of immigrants even though there is no housing. just wonderful. suppress wages inflate housing.

  59. Offgrid Jack Post author

    Get a tall cargo van and call that home. Lots of people doing just that in the USA.

  60. J D Post author

    This is what happens when the EU forces a nation to vote ‘yes’ for the Nice treaty! Mass immigration!

  61. Kev Plunkett Post author

    Thank you very much for this. I live in Mountain View California in a region where there is so much homelessness amidst such wealth. It seems that this at least to some degree is the case in Dublin as well. One day at work I heard a woman say that we need to be fortunate that we have a roof over our heads. How can this be in the most wealthy of places in the world?

  62. Anthony Townsend Post author

    But they can find homes for thousands, soon to be millions of Africans?

  63. timpatjoe Post author

    Ireland can't build social housing due to the mass migration of hundreds of thousands of low paid workers

  64. P T Post author

    Move away from Dublin. That will make it easier to get a home

  65. Will Jacobs Post author

    This is not going to end pretty. It's been bad for a long time. In the US, the homeless rate is going up. I've got a degree, I've looked for jobs, I've seen what the jobs are offering pay and I've seen people with good jobs lose it and pretty much get totally boned. You look at Youtube, it's just nuts.

  66. Stacey Nolan Post author

    Almost us in kilkenny. Only for kilkenny was entered into rent pressure zone. Landlord was about to increase rent by 400. That would be us homeless. Its so sad what is happening.

  67. Joseph Atnip Post author

    I was living in a motel exactly one year ago today I ended up living there for a couple of months until I could finally talk my parents into letting me move in

  68. Breen Irwin Post author

    It's simple really
    If you are not born with a silver spoon in Ireland your going to struggle.
    It is all class based society in Ireland like majority of the world.

  69. Übermensch Post author

    8:35 The government shouldn't be building houses! They should ease building regulations and let the private market do its job for ffs.

  70. owenkilleen Post author

    It's quite simple. Supply and demand. A treasonous Irish government is flooding the market with hundreds of thousands of non Irish nationals (one third social housing and also one third student accommodation in Dublin the capital is non Irish) so as to create a demand to be able to up the price. Same with low wage work. Flooding a work economy with people who are willing to work for far less than the native population drives down wages. While at the same time creating a voting base for the creators of these policies for open borders.
    The Irish government is treasonous to the native Irish indigenous people.

  71. Lord Cow-Tart Bungleturd Post author

    Lazy wont work want it all for nothing – work hard like the UK and get a mortgage – happiness will follow!

  72. Peter Fitzgerald Post author

    Mind your own business, it is not your house, it is someones else………….and you have a nicer car than me and I work 60 hours a week.

  73. Filip Ziemba Post author

    That's why everyone should strive to own their homes. Owning your house means freedom and peace of mind. Seriously did she expect she'll rent this house forever? Was it really so hard to predict that one day she will have to move out?

  74. Jacqui Kelly Post author

    Duel love don't be so miserable passing on your negativity, or speak for yourself !
    I send my best wishes to these people in trying and difficult circumstances.

  75. Donnie Moder Post author

    This could happen to almost anyone with a few tough breaks. A medical problem, a loss of job right when you really needed to keep it. How many homeless in Ireland? 10,000? There are a lot more homeless in NYC alone, something like 60,000. Anyway, this woman profiled is going through a hard time and it is hard to see her daughter doing the same. Hard to keep your spirits up. But in the end, she found a home. I hope her anxiety has been lowered and she is feeling better. The solutions are not simple and government built housing is often the most inefficient way to solve the problem.

  76. Joe Bloggs Post author

    I live in a car, it's quite comfortable & practical; but my family has money & I remember my parents in 1986 were paying 18% interest. When my grandparents heard of the high interest, they paid my parents mortgage outright and were paid back interest free. Now that my parents are grandparents, they are millionaires and haven't yet helped their children out with housing. It seems the baby boomers had generous parents who knew tough times and war, and didn't want their kids to suffer, but the boomers are like "we're the money so we deserve respect"

  77. Damo Revo Post author

    Multinational cartels own the Dublin rent market; CAPREIT ( IREIS being the Irish subsidiary ).
    They operate tax free.
    Corrupt Ireland.

  78. Cowardly Custard Post author

    its strange to learn that pretty much all of the national debt is based on borrowed money used to just speculate in the housing market. they didnt put it into industry or anything that would provide any productive growth. no, they just created a monopoly on the shelter of others. well done.

  79. Sorcha Black Post author

    I went through this as well. Our landlord sold our house and we had to stay in a hotel for a month. I hope this family is safe and stable now.


    1:07 💘🔥

  81. Eli HM Post author

    In spain council no pay any hotel room for u. Very lucky they are
    Only Give some social minium payment and people are entering
    Bank houses no paying

  82. Pete Hyland Post author

    Very sad situation as a single father it’s disgusting the Irish government need to get the finger out 🤬 I also was in a similar situation but no child should have to relate to these circumstances 🤔

  83. Jack The Lad Post author

    Ridiculous. That is what being in the EU is like – no social housing.


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